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1. Select the goods - fill your shopping cart
Place the goods you wish to purchase in our online store into the shopping cart
by pressing the "Buy" button; you can then continue shopping and select further items
or go straight to the cart. You can add several items in various quantities to the cart.
Once you have finished selecting the goods, go to the cart, e.g. via the cart icon in the top right corner of the e-shop. |
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2. Enter your contact details and choose your payment and delivery method
Simply fill in your contact details, including your e-mail address and telephone number, which is important for
the correct delivery of your goods. If you wish to have the goods delivered to an address other than your
contact address, just fill in the delivery address section. Finally, choose the method of transport or collection
of the goods and the payment method. |
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3. Confirm your order by clicking the “Order” button
A confirmation e-mail containing all the important information about
your order will be sent to your e-mail address. |
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What happens with your order?
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4. Receipt and processing of your order
After receiving your order, our sales representative will contact you by phone or e-mail to inform you
about the availability of the ordered goods; if the goods are not in stock, you will be informed of the approximate
delivery time. We will confirm the payment method, transport and delivery address. |
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5. Dispatch of your order
We will inform you about the dispatch by phone or e-mail, which contains a link for online tracking
of your shipment.
We will deliver your goods within 24 hours.
* applies to goods in stock, ordered by 2:00 p.m.
* goods are delivered on working days
* in the case of payment in advance by bank transfer, the goods are dispatched only after the payment is credited to our account |
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6. Delivery of your order
a) The goods will be delivered by a courier of the UPS transport company, who will contact you before delivery
on the telephone number you provided.
b) If the courier does not reach you, they will attempt to deliver the goods the next day. The second and third delivery
attempts are included in the transport price.
* Standard delivery hours are on working days from 8:00 a.m. to 4:00 p.m.
* Goods are not delivered on weekends and public holidays.
* If you order goods on Friday, they will be delivered on the next working day, i.e. Monday. |
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Important!
When accepting the goods, always check that the packaging and the goods themselves are undamaged. In the event of damage,
draw up a damage report with the courier and do not accept the goods. Inform us about
the damaged and unaccepted goods and we will send you a replacement. |
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